Runestone Internet

Technical Support

Internet Setup Instructions:

The easiest way to set up dial up internet on your computer is to use our setup file.  Instructions and the file download can be found here.

An alternate method is to use our paper instructions:

• Windows XP
• Windows ME & 2000
• Windows 98

If you are a DSL customer, you are configured with static IP address.   If you need your static IP address, please contact our Help Desk.

Frequently Asked Questions:

• Why does my computer disconnect each time I send or receive email?
• Why am I unable to open email attachments?
• How do I set up an account in Outlook Express? (Windows XP)
• How do I set up an account in Windows Mail? (Windows Vista)

Downloads:

• Internet Explorer 6 (Click here to link directly to the setup file)
• Mozilla Firefox
• FileZilla FTP Client

Speed Tests:

• Runestone Speed Test
• 702 Communications Speed Test
• Charter Speed Test