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Assistance ProgramsEligibility Guidelines If your income level falls at or below 135% of the Federal Poverty Guidelines, then you will qualify for discounted telephone service under the terms of the FCC's Lifeline/Link-up Program. Consumers will also be eligible to receive the discount if they're receiving assistance from at least one of the following programs: Food stamps, Medicaid, Temporary Assistance to Needy Families (TANF), National School Free Lunch Program, Federal Public Housing Assistance (FPHA), Low Income Home Energy Assistance (LIHEAP) and Supplemental Security Income (SSI). Tribal Lifeline Program Another version of the Lifeline/Link-Up Program is the Tribal Program. It provides basic telephone service for just $1 per month to people of all races living on tribal lands and expands the eligibility requirements to also include those participating in Tribal Head Start (those meeting the incoming qualifying standard), Bureau of Indian Affairs (BIA) general assistance programs, Tribally administered Temporary Assistance to Needy Families (TTANF) and the Tribal National School Lunch Program's Free Lunch Program. Enrollment Information We have contracted with NECA Services, Inc. (NSI) to perform many of the reporting and auditing functions required by the FCC for this program. For more information about the program, go to their website at: www.lifeline.gov/lifeline_Consumers.html. To enroll in the Lifeline/Link-up Program, please call the business office. Minnesota Telephone Assistance Plan...
The Minnesota Telephone Assistance Plan (TAP) may provide eligible persons with
a monthly credit on their phone bills. You are eligible for the assistance if
your are participating in one or more of the following programs :
□ Medical Assistance □ Food Support (food stamps) □ Minnesota Family Investment Program (MFIP) □ Low-Income Home Energy Assistance Program (LIHEAP) □ Supplemental Security Income (SSI) □ Federal Public Housing Assistance If you do not qualify under the above criteria, but live on a federally recognized reservation, you can also qualify if you participate in one of the following: □ Bureau of Indian Affairs General Assistance □ Tribally administered Temporary Assistance for Needy Families □ Head Start (only for those meeting the income qualifying standard) □ National School lunch Program's free lunch program OR you could qualify if your total household income does not exceed 135% of the Federal Poverty Guidelines.
This program provides free specialized telecommunications equipment to income
eligible Minnesotans who are having trouble using the telephone due to a
hearing, speech or physical disability.
For more information on the TED program, call 1-800-657-3663 (voice) 1-888-206-6555 (TTY) or go to the website www.tedprogram.org
Phone family, friends or vital services even if you have a hearing, speech or
physical disability. Minnesota Relay is a free service, providing full telephone
accessibility for anyone who is hard of hearing, deaf or speech disabled,
through the use of specially trained communications assistants (CA). Available
24 hours a day, 365 days a year. Call next door or internationally. Calls are
100% confidential.
Now it is easier than ever to make a Minnesota Relay call....Just dial 711. Once connected to the relay service, tell the CA the type of relay call you want to make. Or, dial the specific toll free number for the type of relay call you want to make. Services available are: Text Telephone (TTY)....1-800-627-3529 Allows anyone who is deaf, hard of hearing, or speech disabled to use a TTY to communicate with anyone using a standard telephone. Standard Telephone...1-800-627-3529 A hearing person uses a standard telephone to place a relay call and easily converse with a person who is deaf, hard of hearing or speech disabled. Captioned Telephone (CAPTEL)...1-877-243-2823 CapTel allows a person who has hearing loss to receive word-for-word captions of phone conversations. Captions are displayed on the CapTel phone's display screen so the user can read the words while listening to the voice of the other party. CapTel phone required. Hearing Carry Over (HCO)...1-800-627-3529 Allows a hearing person with very limited or no speech capabilities to make a phone call. Requires a special phone. Voice Carry Over (VCO)...1-877-627-3024 Allows anyone who has difficulty hearing on the phone to voice conversations directly to a hearing person. Requires a special phone. 2 Line Voice Carry Over (VCO)...1-866-855-4611 Allows a VCO user to use one phone line for speaking directly to the other person, and a second line to receive the CA's typed response from the other person. Requires additional service and equipment. Spanish Relay...1-877-627-5448 The CA relays calls between a Spanish speaking person with a hearing or speech disability and a Spanish speaking hearing person. Speech to Speech (STS)...1-877-627-3848 Allows a person who has difficulty speaking or being understood on the phone to communicate using his/her own voice or voice synthesizer. Computer(ASCII)...1-800-627-3537 Set communications software to the following protocols: speeds ranging from 300 to 2400; 8 Bits; No Parity; 1 Stop Bit; Full Duplex. When calling at a rate of 300 or below, follow the above using Half Duplex. 900 Pay-per-Call Services...1-900-230-3324 Allows a relay user to connect to any pay-per-call service. For more information, call 1-800-657-3775 (Voice/TTY)or go to their website at www.mnrelay.org |
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